Who we are
Our website address is: https://duja.com.au.
At Duja, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information from you when necessary for the purposes of providing our products and services. This may include information such as your name, contact details (e.g., address, email address, phone number), payment information, and any other information you voluntarily provide to us. We collect this information through interactions with our website, customer service inquiries, subscriptions, and participation in promotions or surveys.
2. Use of Personal Information
We use the personal information we collect for purposes including:
• Providing and delivering our products and services to you
• Processing your orders, payments, and transactions
• Communicating with you, including responding to your inquiries and providing customer support
• Sending you marketing communications and promotional materials, where permitted by law
• Conducting research and analysis to improve our products and services
3. Disclosure of Personal Information
We may disclose your personal information to third parties in certain circumstances, including:
• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
• Legal Compliance: We may disclose your information as required by law, regulation, or legal process, or to protect our rights, property, or safety or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
4. Security of Personal Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include implementing physical, electronic, and managerial safeguards to secure your personal information and restricting access to authorized personnel only.
5. Your Rights and Choices
You have the right to:
• Access and request a copy of the personal information we hold about you.
• Request correction of any inaccurate or incomplete personal information.
• Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our communications.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We encourage you to review this Policy periodically for any updates. The updated Privacy Policy will be effective upon posting on our website.
7. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us at contact at duja dot com dot au.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.